At KBG Digital LTD, we strive to deliver high-quality digital services that meet your expectations.
Eligibility
Refunds are only granted in specific circumstances where we have failed to deliver the agreed service or in accordance with applicable consumer protection laws.
Digital Services
Once a service has been initiated (such as website creation, development work, or consulting), refunds are generally not available, except in cases of proven non-delivery or technical impossibility.
Advance Payments / Deposits
Deposits made to start a project are non-refundable, as they cover initial consultation, planning, and setup costs.
Cancellations within 14 days
If you are a UK or EU consumer, you may cancel your purchase within 14 days of the order, unless the service has already begun with your consent.
How to Request a Refund
All refund requests must be sent in writing to kenzo@callmetyron.com ,including your order details and the reason for your request.
We reserve the right to refuse refunds that do not comply with this policy.